Terms of Use

1. Agreeing to these terms

By using Travel Star Media at travelstarmedia.com you agree to these terms and our Privacy Policy. You need to be 16 or older to create an account.

2. What Travel Star Media is

Travel Star Media is a tool for planning trips (itineraries, maps, costs, booklets and sharing with family) and for travel creators to share reviews, videos and itineraries. We don't sell or book travel and we're not a travel agent. Your bookings are between you and the airline, hotel, cruise line or other company you book with, under their terms.

3. Your account

• Give an email address that's yours, and keep your password private. We recommend turning on two-step sign-in.
• You're responsible for what happens in your account. If you think someone else has used it, change your password and tell us at hello@travelstarmedia.com.

4. Your content

• What you add (trips, plans, reviews, photos, videos and notes) stays yours.
• You give us permission to store, show and process it to run the site, including sending it to the services listed in our Privacy Policy (for example, to show it on a map or read a booking you paste).
• If you make your creator page public or publish an itinerary, anyone can see it, and signed-in users can copy your published itineraries into their own trips. You can make your page private or unpublish at any time, though copies people already made stay in their trips.
• Only post things you have the right to share, like your own photos and videos.

5. Reviews

• Reviews must be honest and based on your own real experience of the place.
• Don't review your own business, a business you're connected to, or a competitor, and don't post reviews in exchange for payment or freebies without saying so.
• Don't include other people's personal details.
• Any rewards or badges we give for reviews never depend on whether a review is positive or negative. We may remove reviews that break these rules or the law.

6. Using the site fairly

Please don't:

• Break the law, or post anything hateful, harassing, misleading, sexual, violent or spam.
• Pretend to be someone else, or use the site to collect other people's information.
• Try to break into accounts or the site, copy the site's data in bulk, or overload it (for example, by running automated tools against it).
• Misuse the booking reader or feedback form, for example by sending large amounts of content that isn't yours.

7. Check important details

The site brings together information from many sources to help you plan, but it can be wrong or out of date. In particular:

• Travel times, traffic, weather, places, opening hours, photos and exchange rates come from other services and are estimates.
• Booking details read from emails, PDFs or screenshots are read by AI and can contain mistakes. Always check dates, times and confirmation numbers against your actual bookings.
• Warnings, like double bookings or not enough time to get somewhere, are helpful reminders and won't catch everything.
• For visas, passports, travel advice and entry rules, always check official government sources such as smartraveller.gov.au.

8. Sharing trips

When you share a trip, the people you choose can see it, and people you give "Can edit" can add, change and delete its plans. Only share with people you trust. You can change or remove their access at any time.

9. Other websites and offers

The site links to other websites, like airlines, hotels, booking sites, maps and YouTube. We don't control them and aren't responsible for their content, prices or bookings. Some links may earn us a small commission if you book, at no extra cost to you; we'll always say so.

10. Premium and payments

Travel Star Media is currently free. If we introduce paid features, we'll show the price and the terms (including how to cancel) before you pay anything, and your rights under the Australian Consumer Law will always apply.

11. Changes to the site

We're always improving the site, so features may change or be paused. We'll try to give notice of big changes, and we'll never delete your trips without telling you first, unless your account breaks these terms.

12. Ending your account

You can delete your account at any time in Account settings. We may suspend or close accounts that seriously or repeatedly break these terms, and will tell you why where we can.

13. Our responsibility

Nothing in these terms takes away your rights under the Australian Consumer Law, which can't be excluded. Apart from those rights, and as far as the law allows, the site is provided as it is, and we're not responsible for losses caused by relying on information in it (for example a missed flight, a booking problem or a change by a travel company), or for indirect losses. Where our liability can be limited, it's limited to providing the service again.

14. Law

These terms are governed by the laws of Queensland, Australia.

15. Changes to these terms

If we change these terms, we'll update the date at the top. If a change is important, we'll let you know on the site or by email before it applies.

16. Contact us

Questions about these terms: hello@travelstarmedia.com.